Willett Legal, PLLC - Privacy Policy

Effective Date: August 27, 2026

Willett Legal, PLLC (“Willett Legal,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, telephone communications, text messaging services, and other interactions with the firm.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Your name, telephone number, email address, and mailing address;

• Information submitted through our website, intake forms, client portal, email, telephone calls, or text messages;

• Information concerning your legal needs or circumstances; and

• The content of communications you send to or receive from us.

When you use our website, certain technical information may also be collected automatically, such as your IP address, browser type, device information, referring website, and information about how you interact with the website. Our website provider and related service providers may use cookies or similar technologies to provide and improve website functionality.

2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and requests for information;

• Schedule appointments and communicate with prospective and current clients;

• Provide legal services to our clients;

• Send appointment reminders, case updates, document notifications, and other communications relating to our services;

• Maintain and improve our website and business operations;

• Protect the security and integrity of our systems;

• Comply with applicable laws, professional obligations, court orders, and other legal requirements; and

• Establish, exercise, or defend legal rights.

Submitting information through our website, by email, or by text message does not, by itself, create an attorney-client relationship. An attorney-client relationship is formed only through a written engagement agreement signed by Willett Legal and the client.

3. Text Messaging and Mobile Information

If you provide your mobile telephone number and consent to receive text messages, Willett Legal may send you text messages concerning appointment scheduling and reminders, intake matters, documents, case or planning updates, payment notifications, and other communications related to your inquiry or legal services.

Message frequency will vary. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing or receiving legal services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be sold, rented, released, traded, or otherwise shared with third parties for their own marketing or promotional purposes.

We may use service providers that assist us in transmitting, managing, or storing text communications. Those providers may process information only as necessary to provide services to Willett Legal and are required to protect the confidentiality and security of that information.

You may opt out of text messages at any time by replying “STOP” or “UNSUBSCRIBE” to any text message you receive from us. After we receive your request, you will no longer receive text messages from that number unless you later provide consent to resume them. You may reply “HELP” for assistance or contact us using the information provided below.

Text messaging is not guaranteed to be secure or confidential. Please do not send highly sensitive information, Social Security numbers, financial-account numbers, or time-sensitive legal instructions by text message.

4. Disclosure of Information

Willett Legal does not sell or rent personal information.

We may disclose information in the following limited circumstances:

a. Service Providers. We may provide information to trusted service providers that assist us with website hosting, communications, practice management, document management, payment processing, information technology, or other necessary business operations. These providers may use the information only to perform services on our behalf and are expected to maintain its confidentiality and security.

b. Legal and Professional Obligations. We may disclose information when required by law, court order, subpoena, professional obligation, or other valid legal process, or when reasonably necessary to protect the rights, safety, or property of Willett Legal, our clients, or others.

c. With Your Direction or Consent. We may disclose information when you authorize or direct us to do so.

Information protected by the attorney-client privilege or our professional duties of confidentiality will be handled in accordance with applicable law and the North Carolina Rules of Professional Conduct.

5. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. However, no website, email system, telephone service, text-messaging platform, or electronic storage system can be guaranteed to be completely secure.

6. Retention of Information

We may retain personal information for as long as reasonably necessary to respond to inquiries, provide legal services, maintain business and client records, comply with legal and professional obligations, resolve disputes, and enforce agreements.

7. Third-Party Services and Links

Our website may contain links to websites or services operated by third parties. Willett Legal is not responsible for the privacy practices, security, or content of third-party websites. You should review the privacy policy of any third-party service before providing personal information.

8. Your Choices

You may contact us to request that we update or correct the personal information we maintain about you, subject to applicable legal, ethical, and record-retention requirements.

You may opt out of text messages by replying “STOP” or “UNSUBSCRIBE.” You may also ask us to stop nonessential communications by contacting us using the information below.

9. Changes to This Privacy Policy

We may revise this Privacy Policy periodically. Any revised policy will be posted on this page with an updated effective date. Your continued use of our website or communication services after a revised policy is posted will be subject to the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Willett Legal, PLLC
57 Union St. S
Concord, NC 28025
Telephone: 704-710-6950
Email: contact@WillettLegal.com